Q1: Are you a factory or a trade company?
Reply: We are a factory located in Shenzhen, China, welcome to visit our factory at anytime.
Q2: How many days can I get the products if I placed purchase order?
Reply: In general, about 1-3 working days for Sample and ready stock; 15 working days for production order after receiving order deposit.
Q3: Which payment can be accepted?
Q4: When did you start?
Reply: We have started our factory from year 2004, and we have experience of producing and developing Biometric attendance and access control terminals and software for more than 15 years. All of our engineers are professors in this area.
Q5: Can I get some samples?
Reply: We are honored to offer you samples, you can send E-mail to us or contact us to require samples. It's convenient for you, so please do not hesitate to contact us if you need a sample.
Q6: Can I print my Logo?
Reply: No problem, Logo printed is free for order of more than 100pcs. OEM is acceptable.
Q7: How does your factory do regarding QC?
Reply: Quality is priority, we are always pay more attention on quality controlling from the very beginning to the very end. What's more, our company got CE, FCC, ROSH, China policy system certificates of all products.
Q8: How many users and records I could storage?
Reply: Our device support 20000 users and 70000 records, we have memories could increase if you required.
Q9: Can we add users from PC and software?
Reply: Yes, we offer the management software after order confirmed and the instruction will offered accordingly.
Q10: what is the communication mode and recognition mode?
Reply: TCP / IP communication mode, Recognition mode can be Fingerprint / card. And it also includes Wiegand output, alarm input and output, door-magnet, lock, tamper, exit button and so on. Any question, please contact us freely.